5 Ways AI is Changing HR—and How You Can Stay Ahead

Artificial intelligence (AI) is revolutionizing every industry—and HR is no exception.

I get it. You may be a skeptic and don’t think AI will have a major impact on your industry or job. I can respect that. I’m not all in either but it makes sense to at least explore it an stay on top of best practices.

For me, the number one benefit is that it saves time, especially for drafting communication and providing analysis.

According to a recent study by PwC, 72% of HR leaders believe AI will significantly impact their roles within the next five years. Here are five key areas where AI is transforming HR:

1. Recruitment and Talent Acquisition
   AI-powered tools like HireVue and LinkedIn Recruiter can screen resumes, schedule interviews, and even assess candidates’ skills using AI-driven tests. Companies using AI in hiring report a 35% faster time-to-fill roles and higher-quality hires.

2. Employee Engagement
   AI tools like Glint and Qualtrics can analyze employee sentiment from surveys and feedback in real time. A Gallup report found that engaged teams are 21% more productive and show 59% lower turnover rates.

3. Performance Management
   With platforms like Betterworks, performance reviews become continuous and objective. Data-driven insights help managers track progress and identify high performers more efficiently.

4. Learning and Development
   AI-driven platforms like Degreed and Coursera create personalized training paths. Employees who receive tailored learning plans are 94% more likely to stay with their organization, according to LinkedIn’s 2023 Workplace Learning Report.

5. HR Operations
   From payroll automation to compliance tracking, AI reduces manual work. McKinsey estimates that AI can automate 56% of current HR tasks, freeing teams to focus on strategy.

Takeaway:
AI is not here to replace HR but to enhance it. As Josh Bersin, a leading HR thought leader, says, “AI is a tool to augment human decision-making, not to replace it.” Embrace AI thoughtfully to lead the charge in making HR more efficient and impactful.